Terms & Conditions
Overview
By using www.joannaisobelart.com you accept and agree to be bound by our terms and conditions.
The information on the website is subject to change without notice. Joanna Isobel Art / Mini Nature Artists makes no representation or warranty, express or implied, regarding the completeness, accuracy, reliability, adequacy, suitability, or operation of the website or the information contained in it.
Joanna Isobel Art / Mini Nature Artists disclaims all liability arising from negligence or otherwise in relation to the website or in relation to any information contained in it.
By using the website you accept and assume the risk that information may be out of date, incomplete, and inaccurate or may not meet your individual requirements and you agree that use of the website is at your sole risk.
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The website may contain links to third party websites. Such links are provided for information purposes only and Joanna Isobel Art / Mini Nature Artists are not responsible for the content of or the accuracy of information contained on such websites. Joanna Isobel Art / Mini Nature Artists hereby excludes all liability for any claims, loss, demands or damages of any kind whatsoever howsoever arising as a result of accessing third party websites from the links contained in the website.
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Joanna Isobel Art / Mini Nature Artists shall have no liability to you for any direct or indirect loss suffered, whether financial or otherwise, as a result of any computer viruses or malware originating from or transmitted by any third party via the website.
These terms shall be governed by English law and you agree that any dispute concerning them or the website shall be subject to the jurisdiction of the Courts of England and Wales.
General
We aim to provide the highest quality experiences for all our customers. We are committed to the safety of all persons who attend our experiences and to deliver the highest standard of service.
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Participating in a workshop, class or activity is your own risk without any proven negligence, breach of duty of care or lack of due diligence by Joanna Isobel Art / Mini Nature Artists.
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We cannot offer a refund for a lesson missed due to illness. You may offer your place to a friend, for the session. You would need to inform Joanna Isobel Art / Mini Nature Artists of any changes of those attending the booked sessions.
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We cannot cover any damages incurred during a workshop, class or event of an item during an event or after the event.
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Joanna Isobel Art / Mini Nature Artists follows thorough internal checks of the venue and its own equipment to ensure that they are clean and safe. Specific Risk Assessments are conducted for each event.
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At our club, we expect all children to behave appropriately. If a child's behaviour is deemed inappropriate, we will promptly inform the parent or guardian who made the booking.
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Should a child's behaviour become disruptive to the extent that it hinders the quality of the class and affects other children, we reserve the right to exclude the child from the class.
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We ask that you agree to support the staff to help set the right example to the children by treating our colleagues with the respect they deserve whilst at work.
Photographs
On occasion Joanna Isobel Art / Mini Nature Artists leader may use a photographic device to take photos of the artwork. In the case of an emergency, the agreed phone may be used to record an incident for reporting purposes only. Photographs will only be taken of children with their parents’ permission, and adults with adult permission.
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We love you taking pictures or videos of your children or the activities during the course, provided it doesn't interfere with the class. In addition, please always be sensitive of taking pictures of others without their permission. If you are asked to stop, please do respect the rights of others.
Privacy & Safety
Any information users provide is solely to enable Joanna Isobel Art / Mini Nature Artists to process your enquiry or project and provide a high level of service. The information concerning you will be accurate and up to date and will be held in accordance with the law. If you find any inaccuracies they will delete or correct it promptly.
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Except as set out here or as required by law or a court of competent jurisdiction, Joanna Isobel Art / Mini Nature Artists will not reveal any personal data about you to any third party, except to their relevant Associates if necessary for gathering quotations, but you consent to your such being disclosed to any person, firm or company to whom they sells the whole or a substantial part of the business or to whom they may transfer any part of their rights or obligations.
Protection of Property
Please note that your property left during the activity is your responsibility and Joanna Isobel Art / Mini Nature Artists cannot take any responsibility for the safeguarding of these items.
Commitment to Equal Opportunities
Joanna Isobel Art / Mini Nature Artist has a commitment to ensure that the equipment, activities and service are appropriate and considerate to everyone regardless of race, culture, language, gender, age, experience, religion, background, ability or disability.
Workshops
All children must be accompanied by a responsible adult unless alternative arrangements have been made with a particular venue, additional risk assessments will be put in place to support such arrangements.
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Children under the age of five years must always be accompanied by a responsible adult, this includes nursery or school staff in group settings.
Cancellation
​In exceptional circumstances we may have to cancel a workshop, party or event. In this event we will try to give those booked onto the affected Workshop at least 7 days’ notice and will offer a suitable alternative if one is available. Alternatively, a refund will be provided for the dates cancelled. Workshops may be cancelled if there are insufficient numbers booked to attend a day/course. A full refund will be provided should this be the case.
Children's Parties
£50 non-refundable deposit required at time of booking, remaining fee payment to be paid 7 days before the event, unless agreed otherwise in writing.
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Children will need to be accompanied by a responsible adult at all times.
Extra Curricular Activities on a School Premesis
A maximum of 10 children per session on the school premises. Sessions will last no longer than 1 hour.
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Bookings will be managed by the school and a register provided of the children attending at the time of the session.
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School reporting policies will be followed as deemed appropriate.
Safeguarding and OFSTED
Providers do not have to register with Ofsted if they care for children aged 5 and over (we will have no children under 5 unless accompanied by a responsible adult) and offer no more than two activities from a prescribed list (we offer Arts & Crafts only).
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Please be assured that the welfare of the children in our care will always take priority.
Leader of Joanna Isobel Art / Mini Nature Artists holds a clear DBS, Safeguarding level 2 certification and Public Liability Insurance.
Payment Methods
- Credit / Debit Cards
- Apple Pay
Clothing and Personal Property
Joanna Isobel Art / Mini Nature Artists tutor will do their best to ensure that your child’s clothing is protected from the art materials used, however we accept no responsibility for and damage to your child’s clothing before, during or after any of our sessions. We will provide sleeveless aprons and advise that your child wears items of old clothing.
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Please note that your property left during the activity is your responsibility and Joanna Isobel Art / Mini Nature Artists cannot take any responsibility for the safeguarding of these items.
Returns and Refunds
Not accepted, but please contact me if you have problems with your order.